OUR PRODUCT

MidaOmni

Creating customized strategies for loan collections and recovery while managing team productivity—all from one centralized platform.

Trusted By;

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End-to-end enterprise loan management solution

Create tailored strategies for your loan portfolio when it comes to collections and recovery and manage your team productivity all from one place

01


Rule engine
for strategy
management

Leverage our rule engine to segment your credit portfolio and tailor specific actions to each segment

02


Collections &
recovery CRM

Leverage our CRM to manage, track, optimize & compare the interactions and productivity of your internal & external collections agents

03


Analytics &
reporting

Get real time analytics and dashboards that provide advanced view of your debt portfolio and team performance

You can request a demo from our team by clicking on ‘request a demo’ or explore Mida on your own with our self-service option by clicking on ‘Get started’.

Frequently Asked Questions

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1. How does Mida’s Strategy Management module work?
Mida's intuitive rule engine allows you to segment your credit portfolio easily into pre-defined buckets and assign tailored actions to each segment based on various criteria like risk, delinquency, customer behavior, etc.
2. Can Mida manage both internal teams and external debt recovery agents?
Yes, Mida's platform enables you to manage your collections contact center, field recovery agents, and external DCAs from a single hub, allowing for seamless tracking, comparison, and strategy adjustments.
3. What kind of real-time analytics does Mida provide?
Mida provides advanced real-time dashboards and analytics, offering insights into your debt portfolio’s health, agent performance, and overall recovery efficiency to help you make informed decisions.
4. How does Mida compare to other international solutions?
Mida offers advanced segmentation, agent management, and comprehensive analytics like similar global enterprise solutions. However, Mida distinguishes itself through an even more user-friendly rule engine and a unified, easily scalable platform.
5. How customizable are Mida’s solutions for different business needs?
Mida’s platforms are highly customizable, allowing businesses to tailor collections, recovery, and loan management strategies according to their specific portfolio, team structure, and operational goals.
6. Is Mida’s enterprise solution scalable for large portfolios?
Absolutely. Mida is designed to scale with your needs, from small teams to large enterprise-level operations, ensuring your collections and recovery strategies are adaptable as your portfolio grows.
7. Can I see a demo of the enterprise solution before deciding?
Yes, you can request a live demo by clicking on the ‘Request a demo’ button or explore Mida’s platform yourself with our self-service option by clicking on ‘Get started.’

Why Choose Mida?

We offer an optimized blend of advanced technology and experienced people to deliver better success rates

Our Technology

We rapidly test multiple tactics in real-time, then intensify & automate those that successfully influence collections at scale, ensuring we can serve more people faster.

Our Data Analytics

Our algorithm processes a large data set of over 300 user variables to identify trends & patterns that influence how and when we engage pre and post-default

Our Localized Experience

With over 40 years of experience in Africa’s toughest market, we combine technology with a hands-on approach and community integration to drive performance.