OUR PRODUCT

MidaCollect

Create tailored strategies for your loan portfolio when it comes to collections and recovery and manage your team productivity all from one place

Trusted By;

oxygen-logo access-logo lendigo-logo carbon-logo seamlessHR-logo onepipe-logo homepay LSQ-Logo

Increase your collections success rate

Collections is both a science and an art. Go beyond setting up repayment instruments and layer on the art of Mida’s advanced collections intelligence and algorithms to increase your collections success rate

01


Repayment
instrument set-up

Whether it is cards, direct debit or GSI, Mida can set up repayment instruments for your customers using your own credentials or ours

02


User
Engagement

Dynamically engage your customers with the right message, through the right channels to increase their readiness to repay on their due date

03


Digital
collections

Leverage Mida’s intelligent collections with our variable, dynamic and data driven digital collections

You can request a demo from our team by clicking on ‘request a demo’ or explore Mida on your own with our self-service option by clicking on ‘Get started’.

Frequently Asked Questions

Can’t find the answer here? Speak with Us

1. What types of repayment instruments can Mida set up for my loan customers?
Mida can set up repayment instruments such as cards, direct debit, or GSI using either your credentials or ours, tailored to your operational needs.
2. How does Mida improve collections success rates of these instruments?
Mida’s advanced collections intelligence and algorithms optimize the repayment process by layering additional logic on the generic instruments available in the market. This means our lenders can immediately enjoy better and more successful collection success rates.
3. What is Mida’s approach to user engagement during collections?
Mida generates personas for every user and based on their profiles, dynamically engages customers through multiple touchpoints like class, WhatsApp, emails, visits, etc. with the right message at the right time through their preferred channels, helping increase their likelihood to repay on or before the due date.
4. Can I explore MidaCollect’s features before committing?
Yes, you can request a demo from our team by clicking on the ‘Request a demo’ button or explore Mida’s features yourself using the self-service option by clicking on ‘Get started.’
5. How does Mida ensure the security of customer payment information during the collections process?
 Mida follows strict security protocols to protect customer data, ensuring all repayment instruments and sensitive information are handled securely and compliantly.
6. What industries or sectors does Mida primarily serve?
Mida's solutions are versatile and cater to a wide range of industries, including financial services, fintech, microfinance, telecommunications, and any other sector that deals with collections and recovery operations

Why Choose Mida?

We offer an optimized blend of advanced technology and experienced people to deliver better success rates

Our Technology

We rapidly test multiple tactics in real-time, then intensify & automate those that successfully influence collections at scale, ensuring we can serve more people faster.

Our Data Analytics

Our algorithm processes a large data set of over 300 user variables to identify trends & patterns that influence how and when we engage pre and post-default

Our Localized Experience

With over 40 years of experience in Africa’s toughest market, we combine technology with a hands-on approach and community integration to drive performance.