OUR PRODUCT
Online and field recovery services for NPLs & write-offs, providing effective strategies to maximize asset recovery.
We combine digital collections with a data-driven contact center and field recovery agents to locate your customers and collect outstanding repayments.
Our contact center sits on top of our rich network of data and insights and can manage calls nationwide
Our team of professional agents leverage our advanced search product - MidaX, to locate hard-to-find borrowers
We keep your reputation firmly in mind and at the forefront of all our collections and recovery activities
You can request a demo from our team by clicking on ‘request a demo’ or explore Mida on your own with our self-service option by clicking on ‘Get started’.
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We offer an optimized blend of advanced technology and experienced people to deliver better success rates
We rapidly test multiple tactics in real-time, then intensify & automate those that successfully influence collections at scale, ensuring we can serve more people faster.
Our algorithm processes a large data set of over 300 user variables to identify trends & patterns that influence how and when we engage pre and post-default
With over 40 years of experience in Africa’s toughest market, we combine technology with a hands-on approach and community integration to drive performance.